Electronic Communication Etiquette:
- In communicating with colleagues, seniors, or clients through emails, always needs to address the person with “Dear sir”, “Dear Madam", ’HI’ or ‘Hello’ followed by a little(Mr./Mrs./Miss, etc.) and his/her name and send your mail with ‘Yours Sincerely’ or ‘Yours truly’, whatever suits best with your name and designation. Also, always mention a ‘Subject’ to all your official mails.
- Keep official mails preferably short and praise. However, if the subject demands elaborate details and explanations, go ahead but user-friendly formal language instead of a casual one.
- During participation in conference calls introduce all the participants to each other at the beginning.
- While speaking over telephones, Always greet the other person while starting and ending the call. Be sure whether the person is available for conversation with you at that moment you called and then start a conversation. Always speak politely.
- Including your contact details and the date while sending faxes.
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